Bexley® strives to create products of outstanding quality, and wants you to be satisfied with your Bexley writing instrument. Our warranty policy is: All products manufactured by the Bexley Pen Company, Inc. are warranted to the original registered owner, for normal use, against defects in materials and workmanship for the lifetime of the product, provided any service is done by an authorized Bexley Service Technician. This warranty specifically excludes normal wear and tear, intentional misuse, abuse, neglect, accidental breakage, or product loss. When you purchase a new Bexley product, it is important that you complete the enclosed registration certificate, and mail it to Bexley so that you are recorded as the "original registered owner" for warranty purposes. What To Do If You Have Repair Work: Proceed to the Bexley Pen Repair Form. Print out the form on your computer's printer. Fill out the required information and send the form with the pen using the shipping instructions at the bottom of the form. There is no repair charge for work that Bexley deems to be covered by warranty. However, there is a $7.00 charge for return shipping and insurance. There is a $25 fee to exchange your undamaged nib for another fine, medium, or broad nib. (If you would like to have a custom nib (e.g. an italic nib), we recommend that you consider John Mottishaw or Richard Binder who specialize in this work. John's website address is www.nibs.com and his e-mail address is john@nibs.com, Richard's website is www.richardspens.com and his email is richard@richardspens.com.) If new parts are required for non-warranty work, we/Bexley will contact you with a quote for these repairs before we/Bexley do the work.

You must send the ORIGINAL registration form along with the pen in question to:

Bexley Pen Company, Inc.
2840-B Fisher Road
Columbus, OH 43024 USA